Elevating the performance of SMEs through a unified CX strategy
Notably, 79% of consumers trust online reviews as much as personal recommendations.
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Ask Africa Orange Index™ Awards | Bonitas | Bonitas Medical Fund | Customer Experience | healthcare | Lee Callakoppen
Bonitas wins Ask Africa Orange Index Award for second year running
Win highlights its reputation for trust, service and customer connections.
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AI | artificial intelligence | Customer Experience | Industry News | Old Mutual | Old Mutual Customer Solutions
Old Mutual harnesses AI to transform customer experience in the South African mass market
A consistent focus for Old Mutual Mass and Foundation Cluster is the need to innovate and remain relevant across all customer touchpoints.