OUTsurance raises the bar with the best overturn ratio in the industry
Insurer records its lowest referral rate of 0.77 per 1 000 claims and an overturn ratio of 3%, reinforcing its strong commitment to fair claims outcomes.
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consumer awareness | consumer complaints | governance | Jimmy Moyaha | Lebogang Mogashoa | SAFM Market Update
Pension fund issues? When to complain, and how
Dissatisfied with something related to your retirement fund and believe you have suffered as a result? That qualifies as a complaint. ‘And there is no need for complainants to worry about fees,’ says Pension Funds Adjudicator Lebogang Mogashoa.